Fortune General announces guidelines for Typhoon-Yolanda claims

Fortune General announces guidelines for Typhoon-Yolanda claims

Fortune General announces guidelines for Typhoon-Yolanda claims

Fortune General InsuranceCorp. (FGIC) has announced  theguidelines for filing claims to policyholders with typhoon covers affected by Yolanda.


The non life insurer saidpolicyholders may contact the following Claims personnel:


Ms. Nida Fajardo,  Senior Manager

706-3964; 706-3959


Mr. Edwin Sandoval

706-3959 local 431


Mr. Lito Gapasin

706-3959 local 434; 706-4015


For ease of reference,claimants are required to prepare the following standard claims procedures, anddocuments:


What to do List


1.     In case of a loss, it should be reported immediatelyto Fortune General Claims Department at (02) 706-3959 local 431, 432, and 434or to the concerned intermediary.

For damaged contents:

Ø   Segregate damaged items from the unaffected ones toprevent further deterioration.

Ø   Take pictures of the affected items

Ø   Prepare an inventory if feasible

Ø   Make these available for inspection


2.     An adjuster will be sent to the site.  Assured should prepare the followingdocuments for submission to the attending adjuster:


A.  Building

Ø   Proof of Ownership, i.e., Declaration of RealProperty, Transfer of Certificate of Title Tax Declaration

Ø   Building Plan/Sketch

Ø   Repair/Reconstruction estimate


B.     Contents

Inaddition to the Proof of Ownership:

Ø   Inventory of affected and unaffected items showing theacquisition date and cost

Ø   Sales/purchase invoices, official receipts

Ø   Repair estimate, if repairable


3.     If your car  isflooded:

Ø  Disconnect the battery

Ø  Do not start the engine

Ø  For towing needs, you may contact:

a)     Asia-One Roadmasters

FortuneGeneral 24/7 Hotline numbers

(632) 894-3209; (632) 892-0881

b)    Assist & Assistance Concept, Inc.

Fortune General 24/7 Hotline numbers

846-1509 (dedicated line); 822-3301

Ø   Bring the car to any of our accredited shops

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