Motor Claim
What you need to know if you encounter a motorcar accident and how you can file a motorcar claim.
General Documentary Requirements

For Own Damage /
Third Party Claim
- Accident Report
- Photocopy of Insurance Policy
- Proof of payment/official receipt of your insurance premium (both required for third party claim)
- Endorsement, if any
- Photocopy of the Certificate of Receipt of Registration (both required for third party claim)
- Photocopy of the Current Official Receipt of Registration (both required for third party claim)
- Photocopy of the Drive’s License and Official Receipt (both required for third party claim)
- Stencils of motor number and serial/chassis number (both required for third party claim)
- Police report and/or duly notarized affidavit of incident
- Repai Estimate of the damaged unit
- Pictures of the insured damaged unit, third party vehicles or properties involved
- Certificate of No Claim for third party vehicles

For Bodily Injury
- Aside from the above documents, the following are required:
- Whreabouts of the insured unit, third party vehicles or victims, if any
- Medical or Death Certificate, as the case may be
- Official Receipts for funeral, burial and/or medical expenses
- Claimant’s proof of status as legal beneficiary or guardian, if injured victim is a minor

Roadside Accident
- Seek assistance of a traffic enforcer or go to the nearest police station to report the incident or loss and obtain a written report
- Accomplish the Motorcar Incident Report Form (click here download file) attached to your policy.
- Take pictures of the accident and have the third party driver countersign it
- Drive your vehicle to any of our Claims Evaluation Center if your vehicle can still be safely driven.
REMINDER:
Do not admit any liability or offer any settlement without first obtaininf your insurer’s approval

File a Motor Claim
Call FGIC Claims Hotline (+632) 706-3959 loc. 434 432) or the branch office servicing nearest you to report the incident. In case either is not available, you can report a claim online.

Towing Sevices
For towing needs, call EA Philippines hotline at (632)812-7878 if you have roadside assistance coverage in your policy. In the absence of their cover, you may call our Makati Evaluation Center at (02)893-8895/ (02)893-8047
EA PHILIPPINES, INC.
2nd FLoor, Mazda Building, Don Chino Roces
Corner Sabio Street, Brgy. San Lorenzo
1231 Makati City, Metro Manila
Admin No.: (632) 894-4357
Fax Nos.: (632) 894-4922 / (632) 894-1622
Hotline No.: (632) 812-7878